Privacy Policy

  1. Personally identifiable information and how it is used
  2. Security
  3. Aggregated information
  4. Cookies
  5. Disclosure for law enforcement purposes
  6. Parents & guardians
  7. Access to your information
  8. Your acceptance of these terms

Thank you for visiting www.feitv.org - the Fédération Equestre Internationale's (hereinafter the "FEI") official video website (hereinafter the "Website"). This Privacy Policy explains how the FEI and Perform Media Services Limited (hereinafter "Perform"), and other companies within the Perform Media Services Limited 's group of companies, use information we collect about you and the choices you can make about the way your information is collected and used.

In cooperation with Perform and/or Perform Group the FEI provides an online video service offering a selection of live equestrian events, highlights, and other content (collectively "Content") available on the Website. The video service, including the Content and the video player, and any other features, tools, applications, materials or other services offered from time to time by the FEI and/or Perform and/or Perform Group are referred collectively as the "Services".

This Privacy Policy explains how Perform Media Services Limited ("Perform") together with other companies within the Perform Group (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006) (the "Perform Group") and FEI use information we collect about you and the choices you can make about the way your information is collected and used.

Unless separately defined herein, the defined terms in this Privacy Policy have the same meaning as in the “Terms & Conditions” (Conditions) which can be found at http://www.feitv.org/terms-and-conditions

By your use of the Website you consent to the Conditions of this Privacy Policy.

Additionally, the Website contains links to websites that are not operated by Perform and/or Perform Group. These third parties may collect data from you and share some of that data with us. Perform and/or Perform Group are careful when choosing their partners, sponsors, and affiliates, but Perform and/or Perform Group are not responsible for any misuse of personal information by such third parties. We recommend that you view the Privacy Policy posted on each website that you use to confirm that the companies' policies are acceptable to you.

  1. PERSONALLY IDENTIFIABLE INFORMATION AND HOW IT IS USED

    When using the Services, we may ask you to provide all or some of the following information: your name, your address, your email address, banking details, your telephone number, and your age ("Personal Information"). We may also ask you to provide your thoughts or answer some questions about your favourite events, personalities, and other subjects of interest to sports fans.

    In order to purchase any live events viewable on this Website, participate in any contest or message feature, download any content, take part in any other interactive feature of the Website, or receive information from Perform and/or Perform Group or FEI, such as newsletters or email regarding upcoming the Services you must register and provide accurate information about yourself to the Website, as the Services may not work properly without such information.

    Perform and/or Perform group and/or FEI may use the Personal Information you provide to us to provide you with some information and/or products such us but not limited to the following:

    • provide you with personalised visits to our Website;
    • recommend goods, services or promotions which may be of interest to you (but only where you have requested us to do so);
    • develop our offers and the layout of our site to ensure that our services are as useful and enjoyable as possible;
    • contact you in order to conduct market research; and
    • send out email alerts you may have signed up for.

    Perform and/or Perform Group will not, however, sell or lease your Personal Information to third parties not associated with Perform and/or Perform Group, its partners, sponsors, and affiliates.
    If you do not wish to receive marketing and promotional communications from FEI, FEI partners, FEI sponsors, and/or FEI affiliates, via Perform and/or Perform Group you can choose to opt-out when providing your Personal Information to Perform. You can also opt-out by updating your user profile on the Website.

    Please note: If you do decide to opt-out of receiving information, Perform and/or Perform Group will be unable to keep you informed of any new products, services, or special offers that may interest you and will have an impact on our ability to inform you of any live events or important information as part of any subscription service you may have.

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  2. SECURITY

    We understand that the security of your Personal Information is important to you. When handling Personal Information, security is paramount and we have in place a security policy which ensures that Personal Information is adequately protected. Your Personal Information is password protected, and any Personal Information you provide to Perform and/or Perform Group is protected from unauthorised disclosure by reasonable technological measures. Personal Information provided to Perform and/or Perform Group is not, however, transmitted via SSL encryption technology. We recommend that you do not divulge your password to anyone.

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  3. AGGREGATED INFORMATION

    To evaluate the Website and ensure that we are providing Content and Services of interest to you, we may collect and store statistical information regarding how you use the Websites, the name of your internet service provider, any websites that referred you to the Website, and the time and date you view the Website. We may also use Personal Information to develop demographic information regarding Website users. Such aggregated information will not identify you personally. We may share this aggregated, statistical information with FEI partners, FEI sponsors, and/or FEI affiliates.

    We may on occasion combine information we receive online with other records to enhance our ability to notify you of our products and services that we think will be of interest to you. If you do not want to receive these notifications please send an e-mail to customerservices@performgroup.com letting us know.

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  4. COOKIES

    We use cookies in order to ensure the Website functions properly and to improve your user experience. Cookies are usually a string of numbers and/or letters that a website transfers to your hard drive. The cookies enable the Website to "remember" you, either for the duration of your visit (session cookies) or for repeat visits (persistent cookies). We recommend that you visit the websites www.allaboutcookies.org and www.cookiecentral.com if you would like in-depth information about cookies.

    On this Website, we use the following types of cookies:

    - Strictly necessary cookies

    These cookies are essential to enable you to navigate around the site securely and to provide you with services you have specifically requested. For instance, they help ensure that payments are processed securely.

    - Functionality cookies

    These cookies enhance the functionality of the Website by storing your preferences. For instance, they can remember your name and location, if you provide this information.

    - Performance cookies

    These cookies improve the performance of the Website. For instance, they help pages load quicker.

    - Online behavioural cookies

    These cookies store information about your behaviour online, such as your browsing history. For instance, they help us tailor the advertising we show to you to your interests.
    Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. You are not obliged to accept cookies and you can adjust your browser's setting to prevent it from accepting cookies on your computer - go to www.cookiecentral.com for instructions on how to disable cookies. However, you may not be able to take full advantage of our site or use certain functions if you disable cookies.

    If you register with us or if you continue to use our site, you agree to our use of cookies.

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  5. DISCLOSURE FOR LAW ENFORCEMENT PURPOSES

    FEI, and/or Perform and/or Perform Group reserve the right to access and disclose Personal Information to comply with applicable laws and lawful government requests, to operate its systems properly, or to protect itself or others. FEI, and/or Perform and/or Perform Group may attempt to obtain the prior consent of the individual before disclosing the Personal Information, but it has no obligation to do so.

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  6. PARENTS & GUARDIANS

    This Website is a general audience website. We do not knowingly collect and/or share Personal Information from children under the age of 13 on the Website. However, your child cannot use some of the interactive features of the Website without providing Personal Information. We therefore recommend using the Website with your child if he/she is interested in participating in an interactive feature of the Website.

    If, in the future, FEI, and/or Perform and/or Perform Group actively collects Personal Information from children , it will do so in compliance with the Children's Online Privacy Protection Act of 1998

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  7. ACCESS TO YOUR INFORMATION

    Data Protection law of the United Kingdom gives you various rights including the right to access the Personal Information that is held about you.

    We, as data controller, are required to provide you with copies of all the Personal Information we hold about you, on payment of a nominal administration charge of £10. If you wish to access the Personal Information held by us, you should therefore contact us at customerservices@performgroup.com.

    You can also request at any time that the Personal Information we hold about you is updated or corrected.

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  8. YOUR ACCEPTANCE OF THESE TERMS

    If we decide to change this Privacy Policy, the changes will be posted on this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. We will not use or disclose Personal Information provided to us in ways unrelated to the ones described above without informing you and providing you with an opportunity to opt-out of these unrelated uses.

    If you have any questions or comments about this Privacy Policy please feel free to contact us at customerservices@performgroup.com

    Registered Office:
    Perform Media Services Limited
    Sussex House
    Plane Tree Crescent
    Feltham TW13 7HE
    Tel:  (0)20 3372 0600
    Registered No: 03426471

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