Top 11 FAQs

  1. What is my username?
  2. What is my password?
  3. I have forgotten username and password. What should I do?
  4. How do I subscribe?
  5. What is FEI TV?
  6. What payment methods do you accept?
  7. Are my Personal Details secure?
  8. Is the service available on MAC OS?
  9. Is the service available in Tablet and Smartphones?
  10. What FEI events do you stream?
  11. Who manages FEI TV?
  1. What is my username?

    Your username is created when you Register or Subscribe to FEI TV. If you are already registered or subscribed, your Username will appear in the My Account pages, accessible from the Homepage. If you are not yet registered or subscribed, sign up now!

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  2. What is my password?

    Your password is also created when you register or subscribe. A Password Reminder is displayed in the My Account pages. 

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  3. I have forgotten username and password. What should I do?

    You need to contact our Customer Services team if you have forgotten your email address and/or password after reviewing the Password Reminder.

    Please email customerservices@performgroup.com

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  4. How do I subscribe?

    You can subscribe to FEI TV & FEI TV on the Go here!

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  5. What is FEI TV?

    FEI TV & FEI TV on the Go are the official web and mobile video platforms of the Federation Equestre Internationale (FEI). Streaming all major FEI events live, with a huge range of video content available on-demand, FEI TV & FEI TV on the Go is a must have for every equestrian fan.

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  6. What payment methods do you accept?

    We accept payment by major credit and debit cards & PayPal. Sorry, we don't accept AMEX. 

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  7. Are my Personal Details secure?

    Please be assured that we have in place security measures to protect the confidentiality of your information.

    Please refer to the Privacy Policy for more details. Click here to review the Privacy Policy

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  8. Is the service available on MAC OS?

    Yes! FEI TV is fully integrated with MAC OS. Click here to access to all the live broadcasts, video-on-demand, highlights, interviews and much more!

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  9. Is the service available on Tablets and Smartphones? 

    Yes! FEI TV on the Go is available on Apple’s iOS (iPads, iPads mini & iPhones) and on Google’s Androïd. Download the free app here

  10. What FEI events do you stream?

    We stream all major FEI Championships and Events. In season 2014-2015, we'll bring you live & on-demand coverage of the Longines FEI World Cup™ Jumping (Western European & North American Leagues) & the Reem Acra FEI World Cup™ Dressage (Western European League) , every stage of the Furusiyya FEI Nations Cup™ Jumping & the FEI Classics™ Series before the FEI European Jumping & Dressage Championships from Aachen (GER), and the Longines FEI European Eventing Championships from Blair Castle (SCO). From November onwards, we’ll add to that list live coverage of the new season of the FEI World Cup™ Driving 2015/16 and of the FEI World Cup™ Vaulting 2015/16. An exciting summer awaits! A comprehensive list of upcoming live content can be found in the Live Schedule! 

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  11. Who manages FEI TV?

    FEI TV & FEI TV On the Go are managed by the FEI's official digital partners PERFORM Group. Read more about the FEI & PERFORM partnership here!

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